ACCOUNTKEEPER Standards
1. Onshore Work Only
All work performed for you is done by the firm you hired, by people physically located in the United States. We do not outsource or subcontract your bookkeeping, payroll, or advisory work to offshore teams or third-party labor pools. The people you meet are the people who do the work.
2. Human Accountability & Protected AI Use
AI may assist our team, but it will never replace human judgment. Our work remains subject to human review and professional oversight, and Accountkeeper remains responsible for the work we deliver.
Your financial information is not something we hand over to public AI tools. Accountkeeper does not upload client financial data to outside AI services for analysis, reporting, recommendations, or review.
When Accountkeeper uses AI to assist with work involving your information, that processing takes place privately on dedicated hardware configured and managed under Accountkeeper’s security standards. Your information is not transmitted over the internet to an outside AI service or provider as part of that processing and remains within the private Accountkeeper environment.
This standard applies to AI tools selected, provided, or used by Accountkeeper. Software, platforms, or technology selected or authorized by a client may have their own AI features, data practices, and privacy terms that are outside Accountkeeper’s control.
3. Offline Backup Protocol
Client data is backed up to a secure, offline (air-gapped) storage device at least weekly and more frequently when material changes occur. Maintaining an independent offline copy provides an additional recovery path in the event of ransomware, data corruption, account compromise, cloud-service disruption, or other loss of access to primary systems.
4. Transparent, Up-Front Pricing
You will always know the cost before work begins. We operate as long-term partners, not vendors looking for surprise fees or scope creep. Pricing is clear, fixed or clearly scoped, and discussed openly.
5. Proven Experience & Network Verification
Every Accountkeeper member firm has demonstrated real-world experience and meets our credentialing standards. We verify background, capabilities, and track record before any firm is accepted into the network. Member firms are tiered so you can see the level of proven expertise.
6. Absolute Confidentiality
Your financial and business information is confidential. We treat it with the same care we would our own. Access is limited to those who need it to serve you, and we enforce strict internal and contractual confidentiality obligations.